Terms of Service

Agreement to Terms

By accessing or using TAG's services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

Services Description

TAG provides patient advocacy services including:

• Appeals and claim resolution assistance
• Medical bill reduction and negotiation
• Legal-firm consultation for insurance-related matters
• Insurance navigation and education

Important: TAG does not provide medical advice, diagnoses, or treatment. We assist with insurance and billing matters only.

Membership Terms

Membership Plans

Memberships are annual subscriptions that renew automatically unless canceled. Members receive free consultations, priority scheduling, and discounted services.

Cancellation

You may cancel your membership at any time. Cancellation takes effect at the end of your current billing period. Membership fees are non-refundable except as required by law.

Membership Benefits

Membership benefits are subject to availability and may be modified with reasonable notice.

Service Fees and Payment

Pricing

Service fees are clearly stated on our website and confirmed before work begins. Fees are subject to change with notice.

Payment Terms

• Membership fees are charged annually
• Hourly services are billed after completion
• Bill reduction fees are contingent on achieved savings
• Deposits may be required for certain services

Refunds

Service fees are generally non-refundable. Refund requests will be considered on a case-by-case basis.

Authorization and Consent

To advocate on your behalf, we require your written authorization to:

• Communicate with your insurance company
• Access relevant health and billing information
• Represent you in appeals and negotiations

You may revoke this authorization at any time by providing written notice.

Client Responsibilities

You agree to:

• Provide accurate and complete information
• Respond promptly to our requests for information or documentation
• Notify us of any changes to your contact information or insurance status
• Comply with all applicable laws and regulations
• Pay all fees when due

Our Responsibilities

We commit to:

• Provide services with reasonable skill and care
• Maintain confidentiality of your information
• Act in your best interest within the scope of our services
• Communicate clearly about our process and any fees

Limitation of Liability

TAG's liability is limited to the amount you have paid for services. We are not liable for indirect, incidental, or consequential damages. We make no guarantee of specific outcomes, as results depend on many factors outside our control.

No Guarantee of Results

While we work diligently on your behalf, we cannot guarantee specific outcomes. Insurance decisions are ultimately made by insurance companies, and bill reductions depend on provider willingness to negotiate.

Termination

Either party may terminate services with written notice. You remain responsible for fees incurred up to the termination date.

Disputes and Arbitration

Any disputes arising from these Terms or our services will first be addressed through good-faith negotiation. If unresolved, disputes may be subject to binding arbitration in accordance with applicable law.

Governing Law

These Terms are governed by the laws of [State], without regard to conflict of law principles.

Changes to Terms

We may update these Terms periodically. Continued use of our services after changes constitutes acceptance of the new terms.

Contact Information

Questions about these Terms? Contact us:

Email: legal@tagdomain.com
Phone: (555) 123-4567
Address: 123 Healthcare Plaza, Suite 456, City, State 12345